Last Updated: 12/18/2024
Welcome to EverVital Care LLC. Your privacy is important to us, and we are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, share, and protect your information, as well as your rights and choices in relation to your personal information.
TERMS OF SERVICE
SMS For Consent Communication
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
By subscribing to our services, you agree to the following terms and conditions regarding messaging and communications:
Types of SMS Communications
If you have consented to receive text messages from EverVital Care LLC, you may receive text messages related to appointment reminders, meetings, and follow-up on cases.
• Messaging Frequency
By opting in, you consent to receive recurring messages from us. The frequency of these messages may vary depending on the service you’re signed up to, twice weekly, or as events or promotions arise.
• Potential Fees
Standard messaging and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred from receiving messages.
• Opt-In Method
Customers will Opt-In for SMS messaging from EverVital Care LLC through intake forms on our website located at www.evervitalcare.com. To opt-in to our SMS messaging service, you must provide explicit consent by checking a box for SMS opt-in, this agreement for SMS will not be shared with third parties for marketing purposes.
• Opt-Out Method
You will be able to opt out of SMS messaging from EverVital Care LLC by replying STOP at any time to any received SMS message, once opted-out you will receive no further SMS communication. You can Opt back In at any time by replying START.
• Standard Messaging Disclosures:
Message and data rates may apply.
Message frequency may vary.
You can opt-out at any time by texting ‘STOP.’
For assistance, text ‘HELP’ or visit our Privacy Policy and Terms of Service URL, https://evervitalcare.com/privacy-policy/
Should you have any inquiries or require further assistance, please do not hesitate to contact us.
We are available from 5 AM to 5 PM EST, Monday through Friday, and can be reached at 877-694-3544. Alternatively, you may engage with us through email at [email protected] to initiate a chat session.
For more information about how we collect, use, and protect your personal data, please see the followings.
1. Who We Are
EverVital Care LLC is a home care agency dedicated to providing compassionate, high-quality care for seniors and individuals in need of assistance in their homes. Our mission is to improve the lives of our clients, their families, and the community by ensuring that each client is treated with the utmost respect, kindness, and compassion. For more information about our services, please visit our About Us page.
2. Information We Collect
We may collect personal information from you in various ways, including when you:
- Contact us via our website, phone, or in person
- Sign up for services or request information about our care options
- Opt-in to receive text message updates from EverVital Care LLC
The types of personal information we collect include:
- Personal Identifiers: such as your name, email address, phone number, and mailing address.
- Health Information: if voluntarily shared with us to better understand and provide the appropriate care.
- Payment Information: if required for service transactions.
3. How We Use Your Information
We use your personal information to:
- Provide, manage, and improve the services we offer.
- Communicate with you about our services, including updates, reminders, and service-related information.
- Respond to your inquiries and requests.
- Match you with the right caregiver based on your needs.
- Ensure quality control and enhance user experience.
4. SMS Consent and Communication
With your explicit consent, we may send you SMS notifications. By opting into SMS communication, you agree to receive occasional text messages regarding updates, reminders, or information related to your care or inquiries. You may opt out at any time by replying “STOP” to any text message you receive from us.
Note: We do not sell, share, or distribute your SMS consent or personal information to third parties or affiliates for marketing purposes.
5. How We Share Your Information
EverVital Care LLC does not sell or rent your personal information to any third parties for marketing or commercial purposes. We may share your information with trusted service providers to perform services on our behalf, such as:
- Processing payments
- Conducting customer satisfaction surveys
- Facilitating communication
These third parties are contractually obligated to protect your information and use it solely for the purpose of providing services on our behalf.
6. Data Security
We take data security seriously and implement industry-standard practices to protect your personal information. Our systems are regularly monitored to guard against unauthorized access, disclosure, and misuse. While we strive to protect your personal information, please note that no system is entirely secure. We encourage you to take steps to safeguard your personal data.
7. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccurate information.
- Request Deletion of your personal data, subject to applicable law and operational requirements.
- Opt-Out of receiving SMS notifications by replying “STOP” to any message.
If you would like to exercise any of these rights, please contact us at [Insert Contact Email/Phone].
8. Links to Other Websites
Our website may contain links to other sites. EverVital Care LLC is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any site you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We encourage you to periodically review this page for the latest information on our privacy practices. Any updates will be effective when posted on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or how we handle your personal information, please contact us at:
EverVital Care LLC
Phone: +1(877) 694-3544
Email: [email protected]
