Last Updated: 03/05/2025

Welcome to EverVital Care LLC. Your privacy is important to us, and we are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, share, and protect your information, as well as your rights and choices in relation to your personal information.

1. Who We Are

EverVital Care LLC is a home care agency dedicated to providing compassionate, high-quality care for seniors and individuals in need of assistance in their homes. Our mission is to improve the lives of our clients, their families, and the community by ensuring that each client is treated with the utmost respect, kindness, and compassion. For more information about our services, please visit our About Us page.

2. Information We Collect

We may collect personal information from you in various ways, including when you:

Contact us via our website, phone, or in person
Sign up for services or request information about our care options
Opt-in to receive text message updates from EverVital Care LLC

The types of personal information we collect include:

Personal Identifiers: such as your name, email address, phone number, and mailing address.
Health Information: if voluntarily shared with us to better understand and provide the appropriate care.
Payment Information: if required for service transactions.

3. How We Use Your Information

We use your personal information to:

Provide, manage, and improve the services we offer.
Communicate with you about our services, including updates, reminders, and service-related information.
Respond to your inquiries and requests.
Match you with the right caregiver based on your needs.
Ensure quality control and enhance user experience.

4. SMS Consent and Communication

With your explicit consent, we may send you SMS notifications. By opting into SMS communication, you agree to receive occasional text messages regarding updates, reminders, or information related to your care or inquiries. You may opt out at any time by replying “STOP” to any text message you receive from us.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes“

5. How We Share Your Information

EverVital Care LLC does not sell, rent, or share your mobile opt-in personal information data with third parties for marketing or commercial purposes. We may share your information with trusted service providers to perform services on our behalf, such as:

Processing payments
Conducting customer satisfaction surveys
Facilitating communication

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes“

6. Data Security

We take data security seriously and implement industry-standard practices to protect your personal information. Our systems are regularly monitored to guard against unauthorized access, disclosure, and misuse. While we strive to protect your personal information, please note that no system is entirely secure. We encourage you to take steps to safeguard your personal data.

7. Your Rights and Choices

You have the right to:

Access the personal information we hold about you.
Correct any inaccurate information.
Request Deletion of your personal data, subject to applicable law and operational requirements.
Opt-Out of receiving SMS notifications by replying “STOP” to any message.

If you would like to exercise any of these rights, please contact us at [email protected] / (877) 694-3544.

8. Links to Other Websites

Our website may contain links to other sites. EverVital Care LLC is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any site you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We encourage you to periodically review this page for the latest information on our privacy practices. Any updates will be effective when posted on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or how we handle your personal information, please contact us at:

EverVital Care LLC
Phone: +1(877) 694-3544
Email: [email protected]

TERMS OF SERVICE

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from EverVital Care LLC, you may receive messages related to the following:

Appointment reminders
Follow-up messages
Billing inquiries

Example: “Hello, this is a friendly reminder of your upcoming appointment with your caregiver. You can reply STOP to opt out of SMS messaging from EverVital Care LLC at any time.”

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your appointments or billing, etc.

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from EverVital Care LLC in the following ways.

Verbally, during a conversation
By submitting an online form
By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us at https://evervitalcare.com/privacy-policy or call 877-694-3544. Alternatively, you may engage with us through email at [email protected] to initiate a chat session.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages at https://evervitalcare.com/privacy-policy/.
Message frequency may vary

For more information about how we collect, use, and protect your personal data, please contact us.