Privacy Policy

Last Updated: 8/11/2024

Welcome to EverVital Care LLC. Your privacy is important to us, and we are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, share, and protect your information, as well as your rights and choices in relation to your personal information.

1. Who We Are

EverVital Care LLC is a home care agency dedicated to providing compassionate, high-quality care for seniors and individuals in need of assistance in their homes. Our mission is to improve the lives of our clients, their families, and the community by ensuring that each client is treated with the utmost respect, kindness, and compassion. For more information about our services, please visit our About Us page.

2. Information We Collect

We may collect personal information from you in various ways, including when you:

Contact us via our website, phone, or in person
Sign up for services or request information about our care options
Opt-in to receive text message updates from EverVital Care LLC

The types of personal information we collect include:

Personal Identifiers: such as your name, email address, phone number, and mailing address.
Health Information: if voluntarily shared with us to better understand and provide the appropriate care.
Payment Information: if required for service transactions.

3. How We Use Your Information

We use your personal information to:

Provide, manage, and improve the services we offer.
Communicate with you about our services, including updates, reminders, and service-related information.
Respond to your inquiries and requests.
Match you with the right caregiver based on your needs.
Ensure quality control and enhance user experience.

4. SMS Consent and Communication

With your explicit consent, we may send you SMS notifications. By opting into SMS communication, you agree to receive occasional text messages regarding updates, reminders, or information related to your care or inquiries. You may opt out at any time by replying “STOP” to any text message you receive from us.

Note: We do not sell, share, or distribute your SMS consent or personal information to third parties or affiliates for marketing purposes.

5. How We Share Your Information

EverVital Care LLC does not sell or rent your personal information to any third parties for marketing or commercial purposes. We may share your information with trusted service providers to perform services on our behalf, such as:

Processing payments
Conducting customer satisfaction surveys
Facilitating communication

These third parties are contractually obligated to protect your information and use it solely for the purpose of providing services on our behalf.

6. Data Security

We take data security seriously and implement industry-standard practices to protect your personal information. Our systems are regularly monitored to guard against unauthorized access, disclosure, and misuse. While we strive to protect your personal information, please note that no system is entirely secure. We encourage you to take steps to safeguard your personal data.

7. Your Rights and Choices

You have the right to:

Access the personal information we hold about you.
Correct any inaccurate information.
Request Deletion of your personal data, subject to applicable law and operational requirements.
Opt-Out of receiving SMS notifications by replying “STOP” to any message.

If you would like to exercise any of these rights, please contact us at [Insert Contact Email/Phone].

8. Links to Other Websites

Our website may contain links to other sites. EverVital Care LLC is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any site you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We encourage you to periodically review this page for the latest information on our privacy practices. Any updates will be effective when posted on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or how we handle your personal information, please contact us at:

EverVital Care LLC
Phone: +1(877) 694-3544
Email: [email protected]

This policy covers key areas based on EverVital Care LLC’s values and commitment to client privacy. Let me know if there’s anything more specific you’d like to include